Welcome to Camping Wear Shop! We’re thrilled to have you as part of our community of outdoor enthusiasts. These Terms and Conditions outline the rules and guidelines for using our website and services. By accessing our site and making a purchase, you agree to these terms.
1. Who We Are
Camping Wear Shop is your trusted partner for all things outdoor. We specialize in high-quality camping gear and apparel designed for your adventures.
Our website: campingwear-shop.com
Business address: 4846 Birch Street, El Paso, US 79930
Contact email: [email protected]
2. Our Products
We offer a wide range of outdoor products including:
- Tents (2-person, 3-person, 4-person, 5-person Plus)
- Backpacks and Day Packs
- Sleeping Bags (including Down Sleeping Bags)
- Footprints and accessories
- Girls’ outdoor apparel (Jackets, Hoodies, Outerwear)
- Casual Gloves and Mitts
- Ball Caps and Headwear
- Blankets and Bedding
- Duffels and carrying solutions
We strive to provide accurate product descriptions and images. However, slight variations may occur, and we cannot guarantee that your device’s display will accurately reflect colors.
3. Ordering and Payment
When you place an order with us, you’re making an offer to purchase products under these Terms.
Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
Order Confirmation
After placing an order, you’ll receive an email confirmation. This represents our acceptance of your order and forms a contract between us.
Pricing
All prices are shown in US dollars. We reserve the right to adjust prices at any time, but changes won’t affect orders already accepted.
4. Shipping and Delivery
We process orders within 1-2 business days after payment confirmation.
Shipping Methods
- Standard Shipping: $12.95 via DHL or FedEx – Delivery within 10-15 business days after shipment
- Free Shipping: Available for orders over $50 via EMS – Delivery within 15-25 business days after shipment
Shipping Areas
We ship worldwide, excluding some remote areas and parts of Asia. If you’re unsure about delivery to your location, please contact us before ordering.
Delivery Issues
While we make every effort to deliver within estimated timeframes, we cannot guarantee delivery dates as these depend on third-party carriers. You’re responsible for providing accurate shipping information.
5. Returns and Exchanges
We want you to be completely satisfied with your purchase.
Return Timeframe
You may initiate returns or exchanges within 15 days of receiving your items.
Condition of Returns
All returned items must be in original condition: unworn, unwashed, with original tags attached, and in original packaging.
Non-Returnable Items
For hygiene and safety reasons, Down Sleeping Bags and Blankets And Bedding are considered final sale. They cannot be returned or exchanged unless defective.
Return Process
- Contact our customer service at [email protected] within 15 days of receipt
- Include your order number and details about items you wish to return
- We’ll provide a Return Authorization Number and instructions
- Securely package the item(s) with the completed return form
- Ship to: Camping Wear Shop Returns, 4846 Birch Street, El Paso, US 79930
Return Shipping Costs
Customers are responsible for return shipping costs unless the return is due to our error (wrong item sent) or a defective product.
Refunds
Refunds are processed to your original payment method within 5-7 business days after we receive and inspect returned items. Original shipping fees are non-refundable.
Exchanges
For size or color exchanges, we’ll process once we receive the returned item. Price differences will be adjusted accordingly, and standard shipping charges apply for all exchanged items.
6. User Responsibilities
As a user of our website, you agree to:
- Provide accurate and complete information when creating an account or placing an order
- Maintain the confidentiality of your account credentials
- Use the website only for lawful purposes
- Not engage in any activity that disrupts or interferes with our website or services
- Not attempt to gain unauthorized access to any part of our website or systems
- Review your order details carefully before completing your purchase
- Check products upon delivery and notify us promptly of any issues
7. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Camping Wear Shop or our content suppliers and is protected by international copyright laws.
You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.
8. Limitation of Liability
Camping Wear Shop shall not be liable for any indirect, incidental, special, or consequential damages resulting from:
- Your use or inability to use our website or services
- Any products purchased through our website
- Unauthorized access to or alteration of your transmissions or data
- Statements or conduct of any third party on our website
Our total liability for any claim related to your use of our website or products shall not exceed the amount you paid for the product(s) in question.
9. Privacy
We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and safeguard your data.
10. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes constitutes acceptance of the modified terms.
11. Governing Law
These Terms and Conditions are governed by the laws of the United States and the State of Texas. Any disputes shall be resolved in the courts located in El Paso County, Texas.
12. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Email: [email protected]
Address: 4846 Birch Street, El Paso, US 79930
Thank you for choosing Camping Wear Shop. We appreciate your trust and look forward to being part of your next adventure!
